Lessonpal is committed to ensuring that all students have a good experience during their tutoring sessions, and this means having a tutor who is compatible with their learning style. We are proud to offer a 100% satisfaction guarantee to all users through our Good Fit Guarantee.
After your first lesson with a new tutor, if you find that you and your tutor are not a good match, we can issue you a Lessonpal credit or refund for the total amount you paid for the first lesson.
We have made our canceling and refund process as easy as possible to ensure a high degree of trust and confidence in our platform. You can cancel your pending lessons with any teacher at any time and request a prorated Lessonpal credit or a refund. The processing fee charged on Lessonpal purchases is non-refundable.